Ryan Berg

July 27 2026

Microsoft Azure troubleshooting documentation

I author, edit, format, and publish troubleshooting documentation on learn.microsoft.com for Azure products, enabling customers to self-resolve technical issues and reducing support escalations.

July 5 2025

FastTrack for Microsoft 365 Benefit​ - FastTrack – Microsoft 365

I managed, controlled, and maintained the FastTrack for Microsoft 365 service description, which is the most popular, visible, and utilized resource for the FastTrack for Microsoft 365 organization.

April 28 2025

FastTrack for Microsoft 365 service description editing process

A quick demo of how the service description editing process works.

May 5 2025

Service description review and publication process

An internal team process document I authored, covering the FastTrack for Microsoft 365 service description review and publication process.

April 26 2025

Preparing content for successful localization

Where I walk through the process I created to prepare content for localization into multiple languages.

May 5 2025

Customer-facing content review process

An internal team process document I authored, covering the customer-facing content review process (including localization).

May 4 2025

English-to-localization review process

Where I walk through the review process I created to review English content intended for localization in PowerPoint.

May 1 2025

FastTrack Style Guide

A style guide I authored and maintained for FastTrack content.